ِAlaa Zineddin

(I'm a graduate from Faculty of Commerce - English department - Business Administration - Finance Major with Accumulative Grade which is very good with the honor class (89.31%

In 2021 I worked in a temporary position at Hssagency.work as Sales Representative. I used to send messages, post rich content and collect ambassadors

In 2020, I worked as International Account Advisor at Vodafone UK. I learned how to manage and resolve customer's problems about their bills and contracts. I used to follow up with the customers to make sure that they are satisfied

In 2019, I worked as Global Journey Management Center Advisor at Sutherland Global Services. I learned valuable professional skills such as tracking the drivers to make sure that they were safe with advanced tracking tools, escalating issues to supervisors and documenting the whole call information according to the standards
I got two certifications, 1st from the American University in Cairo for completing the English course and 2nd from Egyptian Banking Institute in Alexandria for completing the training for employment course

In 2018, I was a sales trainee at Al-Nojoum Housing in Jordan and HR member in AVAD Club

In 2016, I was a trainee at SAIB Bank
Also I got a certification from Alexandria University for completing the Commercial Excel course